FAQ

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Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

  • North America: 3 - 5 business days
  • Global: 5 - 14 business days
  • Australia and New Zealand: 7 - 22 business days

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we offer free shipping for large domestic orders. Please contact us at sales@thenoblenature.com for wholesale orders.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Refund Policy

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

Yes, you can keep your product even after being refunded. We believe in a hassle-free experience, and want to minimize our impact on the environment by handling refunds differently. In the event that the product is not a good match for your skin, feel free to gift or donate the product to a shelter near you.

VEGAN

Naturally vegan, uniquely luxurious

MADE IN CANADA

With exceptional ingredients

Cruelty free

Animals deserve our respect (read more)